The fine print
The fine print
Privacy policy
Privacy policy
Last updated November 2026
gemma.studio is a business name of Stacie Dauffenbach Marketing Solutions LLC, based in Denver, Colorado ("we," "us"). This page explains what information we collect through gemma.studio, how we use it and the choices you have. We keep it simple: we only collect what we need to talk with you and do the work you hire us for, and we don't sell your information.
gemma.studio is a business name of Stacie Dauffenbach Marketing Solutions LLC, based in Denver, Colorado ("we," "us"). This page explains what information we collect through gemma.studio, how we use it and the choices you have. We keep it simple: we only collect what we need to talk with you and do the work you hire us for, and we don't sell your information.
What we collect
What we collect
• What you tell us. When you buy a plan, fill out your questionnaire or email us, we collect your name, business name, email, phone number and anything you write. Your card details go straight to Stripe, our payment processor; we never see your full card number.
• What you tell us. When you buy a plan, fill out your questionnaire or email us, we collect your name, business name, email, phone number and anything you write. Your card details go straight to Stripe, our payment processor; we never see your full card number.
• What you share as a client. Your questionnaire answers, details about your business, and the recordings of your video chats and the videos we make from them.
• What you share as a client. Your questionnaire answers, details about your business, and the recordings of your video chats and the videos we make from them.
• Basic website data. Like most websites, our site and hosting provider may collect standard technical information such as your browser type, device, pages visited and general location, often through cookies or similar tools. We use Google Analytics to understand how visitors find and use our site. You can opt out at tools.google.com/dlpage/gaoptout.
• Basic website data. Like most websites, our site and hosting provider may collect standard technical information such as your browser type, device, pages visited and general location, often through cookies or similar tools. We use Google Analytics to understand how visitors find and use our site. You can opt out at tools.google.com/dlpage/gaoptout.
• Research feedback. If you take part in a study we run, for example through Prolific, we collect your survey answers and, if you agree, a screen-and-voice recording of you looking at our website. We ask you not to share your name or business name, and we identify you only by your study ID.
How we use it
How we use it
• To set up your account, your questionnaire and your video chats.
• To set up your account, your questionnaire and your video chats.
• To research your business, write your questions, run your video chats and make your videos.
• To research your business, write your questions, run your video chats and make your videos.
• To charge your plan, send receipts and handle billing.
• To charge your plan, send receipts and handle billing.
• To keep the website running well and understand how people use it.
• To keep the website running well and understand how people use it.
• To improve our website and services, using feedback from research studies.
• With your permission, to show your videos as examples of our work, as agreed under launch pricing or in your client agreement.
• With your permission, to show your videos as examples of our work, as agreed under launch pricing or in your client agreement.
Who we share it with
Who we share it with
We don't sell or rent your information. We share it only with the service providers that help us run the business: Stripe (payments and billing), Cloudflare (the checkout service), Calendly (booking your chat), Google (website analytics, your questionnaire and our client records), Microsoft OneDrive (video storage), Framer (website hosting), our email and video meeting tools, our accounting tools, and the video editors who help produce your videos. We also use research platforms such as Prolific to run studies, and AI tools, including Anthropic's Claude, to help with tasks such as writing chat questions and summarizing written survey answers. We don't use AI tools on research recordings. These providers can use the information only to do that work for us. We may also share information if the law requires it.
We don't sell or rent your information. We share it only with the service providers that help us run the business: Stripe (payments and billing), Cloudflare (the checkout service), Calendly (booking your chat), Google (website analytics, your questionnaire and our client records), Microsoft OneDrive (video storage), Framer (website hosting), our email and video meeting tools, our accounting tools, and the video editors who help produce your videos. We also use research platforms such as Prolific to run studies, and AI tools, including Anthropic's Claude, to help with tasks such as writing chat questions and summarizing written survey answers. We don't use AI tools on research recordings. These providers can use the information only to do that work for us. We may also share information if the law requires it.
How long we keep it
How long we keep it
We keep your information for as long as we need it to work with you, and as long as required for our records, taxes and legal obligations. If you reach out and don't become a client, we'll delete your details when asked. Research recordings are deleted within 90 days of the study closing.
We keep your information for as long as we need it to work with you, and as long as required for our records, taxes and legal obligations. If you reach out and don't become a client, we'll delete your details when asked. Research recordings are deleted within 90 days of the study closing.
Your choices
Your choices
You can ask us to see, correct or delete the personal information we have about you, or to stop contacting you. Email stacie@gemma.studio and we'll take care of it. You can also set your browser to block or delete cookies.
You can ask us to see, correct or delete the personal information we have about you, or to stop contacting you. Email stacie@gemma.studio and we'll take care of it. You can also set your browser to block or delete cookies.
Keeping it safe
Keeping it safe
We use reasonable steps to protect your information, and we limit access to the people and tools that need it. No website or online service is completely secure, so we can't guarantee absolute security.
We use reasonable steps to protect your information, and we limit access to the people and tools that need it. No website or online service is completely secure, so we can't guarantee absolute security.
Children
Children
Our services are for businesses. We don't knowingly collect information from anyone under 18.
Our services are for businesses. We don't knowingly collect information from anyone under 18.
Changes to this policy
Changes to this policy
If we update this policy, we'll post the new version here and change the date at the top.
If we update this policy, we'll post the new version here and change the date at the top.
Contact us
Contact us
Questions about your privacy? Email stacie@gemma.studio. Stacie Dauffenbach Marketing Solutions LLC, dba gemma.studio, Denver, Colorado.
Questions about your privacy? Email stacie@gemma.studio. Stacie Dauffenbach Marketing Solutions LLC, dba gemma.studio, Denver, Colorado.